Payments

We accept payment by Paypal or by Visa, Mastercard, Delta, Switch, Solo, Visa Electron and JCB credit/debit cards using Paypals system.

Paying online

All on-line credit and debit card transactions conducted with Sempertex Balloons are processed through Paypal, the Internet’s leading payment service provider. Paypals encrytpion technology ensures a completely secure environment for credit and debit card transactions. Your payment details are securely encrypted and cannot be accessed by any third party.

Customs and duties

Orders dispatched to countries outside of the European Union may be subject to local taxes and import duties upon delivery. Sempertex Balloons cannot advise you of these charges and are not liable for them. We advise that you contact your local customs authority for further information.

Full 14-day money back guarantee on all purchases

Our full 14-day money back guarantee is offered to give our customers complete peace-of-mind when ordering from us. If you change your mind about your purchase for any reason whatsoever, just return the item or items to us within 14 days of their receipt for a refund. All we ask is that the purchase is returned to us unused and in its original condition, complete with its original presentation packaging. Please note returns will be refunded in full, less your postage and packaging costs, and a 10% handling fee.